NSSF Customer Service Centre
Symbion were appointed to develop NSSF outlet proto-types for the new branch offices that are to be renovated throughout the country in order to improve the customer service experience
Architectural and Interior design of Office Prototype, and Project management
Commercial Interiors Project
Symbion were appointed to develop NSSF outlet proto-types for the new branch offices and existing branch offices that are to be renovated throughout the country in order to improve the customer experience. The site located on the Ground floor of Workers House building consists of Northern & Southern wings. Facilities include Branch halls, Customer self-service kiosks, enquiries desks & waiting areas, server rooms, pantries, a meeting room, a call centre station, Branch managers’ offices & workstations for staff. A strong corporate image is depicted by the use of NSSF brand colours in the material finishes & furnishings. NSSF outlets concept designs were designed to achieve 3 different proto-types: Large proto-types of approximately 200sqm, Medium size proto-types of approximately 150 sqm & Small size proto-types covering approximately 100 sqm.